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NDIS Support Coordination in Gold Coast
Respectful. Responsive. Real outcomes.
NDIS Support Coordination on the Gold Coast
Services Tailored to You
Support Connection, Support Coordination (Level 2) & Specialist Support Coordination (Level 3)
- Home & living options: SIL, SDA, STA, MTA
- Nursing and complex health support, including high intensity personal care
- Plan utilisation, budget tracking, reassessments and evidence for reviews
- Employment pathways, education and skills development
- Daily living, life skills and independence supports
- Community access, ,transport and supported holidays/travel
- Transitions: hospital discharge (e.g., GCUH/Robina) and justice/post prison
- Allied health: OT, Physio, Speech, Behaviour Support
- Safety, justice and wellbeing coordination
- NDIS navigation and decision support when things feel complex
How Coordination Works (Clear & Human)
Coordination of Supports (Level 2)
Specialist Support Coordination (Level 3)
First Nations Commitment
Telehealth & Mobile Support
Prefer video or phone? No worries. We coordinate fully via Zoom/Teams/WhatsApp, email and phone. We also travel across the Coast—from Southport, Surfers Paradise and Broadbeach to Robina, Burleigh, Palm Beach, Coomera and Ormeau—and support Northern Rivers participants.
Our 6 Part Onboarding
Why Gold Coast Participants Choose Support Point
- Registered & multidisciplinary – 19+ years combined experience across disability, nursing, coordination, child protection and remote service delivery.
- Fast, transparent communication – We return calls, set expectations, and keep you informed.
- Independent advice – You choose providers; we back your decisions with practical information.
- Local knowledge + national reach – Strong relationships with reputable providers on the Coast and beyond.
- Ongoing Monitoring: We coordinate service bookings, draft and finalise agreements, and help get everything up and running smoothly, without stress.
- Evidence ready documentation – We prepare summaries and reports that support plan reassessments.
Where We Work
We’re active across the Gold Coast and Hinterland: Southport, Labrador, Parkwood, Helensvale, Coomera, Pimpama, Arundel, Runaway Bay, Biggera Waters, Surfers Paradise, Broadbeach, Mermaid Waters, Miami, Burleigh, Varsity Lakes, Robina, Reedy Creek, Palm Beach, Currumbin, Tugun—and we also support Northern Rivers NSW and remote communities via telehealth.
One consistent coordinator
who knows your story and keeps things moving.
Mapped timelines and responsibilities
so you always know the next step.
Provider accountability
we follow up, escalate and resolve gaps or overlaps.
Budget oversight
proactive monitoring to reduce underspend or overspend.
Choice & control
independent, person centred guidance that keeps you in charge.
Zero jargon updates
plain English communication and clear summaries.
Gold Coast FAQs
Yes. We work with hospital teams to plan safe discharges, set interim supports, and avoid service gaps.
Absolutely. We build on what’s working, fix issues quickly, and fill any service gaps.
Yes. For complex needs, we handle multi agency coordination, crisis planning and evidence collation for reviews.
For many participants, yes. We use video/phone plus clear documentation and scheduled check ins. We also do home or community visits across the Coast.
Contact Support Point (Gold Coast)
- Phone: 04 2120 1525
- Email: admin@supportpoint.au
