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Level 2 – Support Coordination:
Our Level 2 Support Coordination helps NDIS participants by:
- Educating participants and families about NDIS and available funding.
- Helping participants reach their personal goals by connecting them with appropriate services.
- Tracking and managing funding effectively, enabling informed choices.
- Building skills in coordinating supports, negotiating with providers, and community participation.
- Utilizing local knowledge to discover free community resources and opportunities.
- Providing thorough assessments, goal setting, progress monitoring, advocacy, and referrals.
- Offering expert advice on disability services, rules, and safety.
- Ensuring safety and effectiveness through support plans, service agreements, outcome measurement, and regular reviews.
- Maintaining accurate records and documentation.
- Completing NDIS plan reviews, progress and incident reports, change notifications, and administrative appeals (AAT).
- Organising training for support workers and carers.
- Facilitating supported travel across Australia, including holidays, tours, and family visits.
- Linking with providers for high-intensity training such as:
- Enema and suppository administration
- Ostomy and Stoma Care
- Dysphagia management
- PEG and Naso-Gastric Tube feeding
- Wound Care and Skin Management
- Ventilation and Tracheostomy Care
- Catheter Care
- Oxygen Therapy
- Epilepsy and Seizure Management
- Diabetes and Insulin Management
Why Choose Us
- We only use genuine and caring providers with good record of following NDIS guidelines for or service delivery.
- We only use NDIS-registered, genuine, caring providers with good records for service delivery
- Generally, we offer you at least three options to choose from to empower your choice and control
- Flexible cancellation with a two-day notice.
- Quick response and nationwide coverage, especially in regional and remote areas.
- 19 years of combined experience in disability, health, and child protection, including extensive work with First Nations communities.
Services We Work With:
- For accommodation support, we can build your capacity to liaise with public housing, crisis accommodation, and transport services
- Building confidence in contacting public housing, crisis accommodation, and transport services.
- Connecting you with disability advocacy, day programs, employment support, counselling, and rehabilitation services.
- Referrals to Occupational Therapists, Speech Therapists, Physiotherapists, Therapy Assistants, Dieticians, and Exercise Physiologists.
- Connecting you with mental health services, psychiatrists, nurses, support workers, cleaners, gardeners, and home modification teams.
- Assisting with purchasing Assistive Technology and consumable items.
- Behaviour Support Practitioners for behaviour management and restrictive practices.
- Functional Capacity Assessments by Occupational Therapists.
- Collecting evidence for NDIS submissions.
- Referrals for addiction programs, life skills training, cooking classes, culturally specific activities, music groups, and exercise programs.
- Supporting return-to-country trips and family reunions.
- Continence assessments by Registered Nurses and hydrotherapy sessions.
- Collaboration with Plan Managers.
Equipment We Assist With:
- Wheelchairs, electric scooters, hoists, communication devices, hearing aids, sensory equipment, modified cutlery, and digital technologies.
Consumables we can support with
- Continence products (pads, diapers, catheters)
- Wound care products (dressings, bandages)
- Eating aids and personal care items.
We ensure our services are:
- Reasonable and necessary.
- Disability-related and future-focused.
- Value for money.
- Not available freely from other services.
- Increase your independence and engagement in the community.
Full list can be found on
Level 2 – Support Coordination:
Our Level 2 Support Coordination helps NDIS participants by:
- Educating participants and families about NDIS and available funding.
- Helping participants reach their personal goals by connecting them with appropriate services.
- Tracking and managing funding effectively, enabling informed choices.
- Building skills in coordinating supports, negotiating with providers, and community participation.
- Utilizing local knowledge to discover free community resources and opportunities.
- Providing thorough assessments, goal setting, progress monitoring, advocacy, and referrals.
- Offering expert advice on disability services, rules, and safety.
- Ensuring safety and effectiveness through support plans, service agreements, outcome measurement, and regular reviews.
- Maintaining accurate records and documentation.
- Completing NDIS plan reviews, progress and incident reports, change notifications, and administrative appeals (AAT).
- Organising training for support workers and carers.
- Facilitating supported travel across Australia, including holidays, tours, and family visits.
- Linking with providers for high-intensity training such as:
- Enema and suppository administration
- Ostomy and Stoma Care
- Dysphagia management
- PEG and Naso-Gastric Tube feeding
- Wound Care and Skin Management
- Ventilation and Tracheostomy Care
- Catheter Care
- Oxygen Therapy
- Epilepsy and Seizure Management
- Diabetes and Insulin Management
Why Choose Us
- We only use NDIS-registered, genuine, caring providers with good records for service delivery
- Generally, we offer you at least three options to choose from to empower your choice and control
- Flexible cancellation with a two-day notice.
- Quick response and nationwide coverage, especially in regional and remote areas.
- 19 years of combined experience in disability, health, and child protection, including extensive work with First Nations communities.
Services We Work With:
- Building confidence in contacting public housing, crisis accommodation, and transport services.
- Connecting you with disability advocacy, day programs, employment support, counselling, and rehabilitation services.
- Referrals to Occupational Therapists, Speech Therapists, Physiotherapists, Therapy Assistants, Dieticians, and Exercise Physiologists.
- Connecting you with mental health services, psychiatrists, nurses, support workers, cleaners, gardeners, and home modification teams.
- Assisting with purchasing Assistive Technology and consumable items.
- Behaviour Support Practitioners for behaviour management and restrictive practices.
- Functional Capacity Assessments by Occupational Therapists.
- Collecting evidence for NDIS submissions.
- Referrals for addiction programs, life skills training, cooking classes, culturally specific activities, music groups, and exercise programs.
- Supporting return-to-country trips and family reunions.
- Continence assessments by Registered Nurses and hydrotherapy sessions.
- Collaboration with Plan Managers.
Equipment We Assist With:
- Wheelchairs, electric scooters, hoists, communication devices, hearing aids, sensory equipment, modified cutlery, and digital technologies.
Consumables we can support with
- Continence products (pads, diapers, catheters)
- Wound care products (dressings, bandages)
- Eating aids and personal care items and more
We ensure our services are:
- Reasonable and necessary.
- Disability-related and future-focused.
- Value for money.
- Not available freely from other services.
- Increase your independence and engagement in the community.
