Assistance with Travel &
Transport Arrangements
Assistance with Travel & Transport Arrangements
Having access to safe and reliable transportation is vital for maintaining an active and fulfilling life. Support Point offers assistance with travel and transport arrangements to NDIS participants across the Sunshine Coast, ensuring you can get where you need to go with comfort and ease. Many individuals with disabilities face challenges in using public transport or driving themselves – our service bridges that gap by providing personalised travel support. We help participants attend essential appointments (medical visits, therapy sessions), go to work or school, do their shopping and errands, and participate in social and community activities. With our help, you don’t have to worry about how you’ll get there; we make daily travel stress-free, safe, and convenient.
How Our Transport Support Works
Support Point’s transport assistance is flexible to meet a variety of needs. Depending on each participant’s situation and goals, we can:
Provide Door-to-Door Transport
- Safe transport in insured vehicles
- Assistance from inside your home into the vehicle and into your destination
- Ideal for participants with mobility impairments or anxiety
- Trained staff to handle mobility aids
- Wheelchair-safe transport options, including proper restraints and accessible vehicles
Assist with Mobility Aids During Travel
- Help with wheelchairs, walkers, scooters, canes, and other equipment
- Support with transfers using boards, hoists, or manual techniques
- Ensuring correct positioning, safety belts, and comfort
- Accommodation of service animals and required equipment
Travel Planning and Scheduling
- Assistance organising multiple appointments or errands
- Efficient scheduling to minimise travel stress
- Tracking appointment times and giving reminders
- Ensuring punctual pickups and drop-offs
- Reliable, timely transport so you never feel rushed
Support for Outings and Events
- Transport for leisure, social, and community activities
- Visits to beaches, movies, family gatherings, religious services, clubs, and more
- Encouragement to stay connected and active
- Reliable support to overcome transport barriers
Public Transport Training and Companionship
- Travel training for buses, trains, and community transport
- Journey planning, reading timetables, and purchasing tickets
- Accompanied practice trips to build confidence
- Gradual support to help participants travel independently when ready
Travel Planning and Scheduling
- Assistance organising multiple appointments or errands
- Efficient scheduling to minimise travel stress
- Tracking appointment times and giving reminders
- Ensuring punctual pickups and drop-offs
- Reliable, timely transport so you never feel rushed
Safety, Comfort & Reliable Service
Throughout all travel and transport support, safety and comfort are our guiding principles.
- Fully licensed support workers with clean driving records
- Safe and well-maintained vehicles
- Air conditioning, ramps, lifts, and wheelchair tie-downs where required
- Rest stops on longer trips
- Sensory-friendly travel options (quiet rides, calm routes, minimal conversation)
- Adjustments for medical needs (temperature control, oxygen, breaks)
Building Independence and Confidence in Transportation
One of the unique benefits of our travel assistance is how it can build your confidence over time.
- Start with full door-to-door support
- Gradually build capacity through supported practice
- Learn routes, landmarks, and transport systems
- Celebrate progress, from directing the driver to catching a bus independently
- Person-centred travel goals tailored entirely to your preferences
Whether your aim is long-term supported transport or eventual independence, we adjust our approach to suit you.
Transport as a Pathway to Greater Freedom
Our commitment is that with Support Point’s assistance, transportation will no longer be a barrier in your life. Instead, it becomes an opportunity for greater freedom:
- Attend community activities regularly
- Access education, work, and training
- Build social connections
- Explore new places with confidence
- Maintain consistent routines and appointments
We’ve seen participants flourish when reliable transport removes stress and opens doors to new opportunities. We are proud to offer not just a ride, but friendly companionship, support, and encouragement along the way.
Get Started Today
Don’t let transport challenges hold you back from living the life you deserve. With Support Point, safe, reliable, and personalised travel support is just a call away.Whether it’s medical appointments, shopping trips, social outings, or building confidence with public transport, we’ll make sure you get there comfortably and on time.
