NDIS Support Coordination in Sunshine Coast
NDIS Support Coordination in Sunshine Coast
Finding the right supports shouldn’t feel like a full time job. Our Sunshine Coast team helps you make the most of your NDIS plan—translating funding into practical, everyday outcomes. We take the time to understand what matters to you, then coordinate services that fit your lifestyle, culture, budget, and goals. Whether you’re new to the NDIS, preparing for a plan reassessment, or navigating complex supports, we’ll guide you step by step so you feel informed, confident, and in control.
How we help
- Make sense of your plan: We explain budgets, line items, and what each category can realistically fund.
- Build the right support network: We connect you with therapeutic, community, clinical, and mainstream services that match your goals and preferences.
- Coordinate and troubleshoot: We organise referrals, set up service agreements, schedule supports, and resolve issues early.
- Prepare for reviews: We help collect evidence, track outcomes, and present a clear case for what’s working and what needs to change.
- Advocacy when it counts: If something isn’t right—gaps in support, safety concerns, or plan barriers—we help you escalate and problem solve.
Who we support
- Adults and young people with psychosocial disability, including those seeking stable routines, therapy, and social connection.
- Participants with complex health or behavioural needs, including restrictive practice governance in partnership with clinicians.
- People living in Supported Independent Living (SIL) or seeking housing transitions (SDA, rental, return to country, or family reunification trips).
- Participants in regional or coastal communities who need flexible scheduling, transport solutions, or telehealth coordination.
Our approach on the Sunshine Coast
We combine local knowledge with strong NDIS practice standards. That means:
- Person centred planning—you set the pace; we make the system work around you.
- Evidence led coordination—clear goals, measurable outcomes, and tidy documentation.
- Culturally safe practice—respecting language, kinship, and community preferences for First Nations participants and families.
- Transparent communication—regular updates for you and your chosen supports, with consent and privacy front of mind.
Levels of support we offer
- Support Connection (build skills to use your plan and connect with services).
- Support Coordination (coordinate multiple providers, monitor budgets, and adapt supports as needs change).
- Specialist Support Coordination (for complex, high risk, or crisis contexts—multi agency planning, risk mitigation, and clinical liaison).
What makes us different
- Local networks: We maintain an up to date directory of Sunshine Coast providers—therapy, nursing, day programs, transport, community access, and short term accommodation—so you spend less time calling around.
- Practical advocacy: We don’t just send emails; we coordinate case meetings, clarify responsibilities, and keep tasks moving.
- Clear documentation: Service agreements, safety plans, and review summaries written in plain English so you can make informed choices.
- Flexible contact: Home visits, cafes, phone, or video—whatever suits you best.
Suburbs and areas we serve
We support participants across the Sunshine Coast and hinterland, including Maroochydore, Nambour, Buderim, Caloundra, Kawana, Mooloolaba, Coolum Beach, Noosa, Tewantin, Bli Bli, Peregian, Sippy Downs, Palmview, Beerwah, Landsborough, Maleny, Montville, Mapleton, and surrounding communities.
A simple, step by step process
Outcomes we aim for
- A support schedule that actually matches your week.
- Fewer cancelled shifts and clearer communication between providers.
- Measurable progress on your goals (independence, health, community, work or study).
- Safer, more stable routines with the right risk supports in place.
Frequently asked questions
Usually, yes. If your plan doesn’t include Coordination, we can still offer fee for service options or help you request a plan reassessment where appropriate.
Specialist Support Coordination is for complex environments—multiple agencies, risk or crisis planning, restrictive practices, or significant clinical needs. It focuses on stabilising supports and building long term capacity.
Absolutely. We coordinate tenancy options, SDA assessments, SIL quotes, transition planning, and day to day issue resolution with your provider.
Yes. We prioritise culturally safe engagement, including family involvement, preferred communication styles, and country/community connection where possible.
Send us your NDIS plan (if you’re comfortable), tell us your priorities, and we’ll map out next steps. If you’re new to the NDIS, we can support you to get started and connect you with the right services.
Ready to make your plan work for you?
If you’re on the Sunshine Coast and want coordination that’s practical, respectful, and responsive, we’re here to help. Get in touch via our website to book a free initial conversation and see if we’re the right fit.
