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Trusted NDIS Support Coordination in Rockhampton
At Support Point, we believe that every individual deserves to thrive with confidence, dignity, and autonomy. As a proudly registered NDIS provider, we specialise in connecting you with the right services, building capacity, and empowering your goals.
What Is NDIS Support Coordination?
Service Connections
We help match you with providers that align with your goals, preferences, culture, and location for seamless and efficient support delivery.
Provider Coordination
Our local area coordinator for NDIS manages communication between various providers, ensuring services are delivered collaboratively, without overlap or confusion in responsibilities.
Crisis Navigation
In times of crisis or service breakdown, we act fast to resolve issues, adjust plans, and maintain continuity of your support.
Skill Building
We empower you to develop confidence in making decisions, managing supports independently, and understanding how to use your NDIS funding wisely.
Goal Achievement
Our local area coordinator for NDIS works closely with you to create actionable steps toward your goals, whether they’re social, physical, educational, or emotional.
Our Support Coordination Services in Rockhampton
We offer flexible, person-centred NDIS support coordination in Rockhampton, tailored to meet different levels of need and complexity:
Support
Connection
We help new participants access NDIS, link with services, and understand how to use their plan effectively.
Coordination of Supports
Ideal for participants with multiple services, this level ensures smooth coordination, budget use, and improved outcomes across all supports.
Specialist Support Coordination
Intensive, professional assistance for participants facing complex challenges or risks, delivered by experienced clinicians or social workers.
Goal-Focused
Planning
We align your plan supports with your long-term goals, ensuring each service contributes to building your independence and confidence.
Why Choose Us for NDIS Support Coordination in Rockhampton
We make your NDIS journey simpler, more personalized, and truly empowering, every step of the way.
- Local Expertise: Our team understands Rockhampton’s unique service landscape, helping you access suitable providers faster and more efficiently every time.
- Person-Centered Approach : We design personalised support plans aligned with your goals, ensuring your preferences are heard, respected, and fully prioritised.
- Cultural Understanding : We honour First Nations culture, providing coordination that respects community values, kinship systems, and spiritual connection to Country.
- Remote Support : We provide quality remote support through video, phone, and digital tools, ensuring access regardless of your location.
- NDIS Registered : As a registered provider, we operate ethically and transparently, meeting all NDIS Practice Standards and safeguarding your rights.
- Caring Professionals : Our diverse team brings backgrounds in social work, disability support, housing, and health to offer expert, compassionate coordination.
Our 6-Step Intake Process
- Initial Enquiry: Contact our team via phone, email, or the enquiry form. We’ll assess your needs and determine whether our services align with your goals.
- Free Consultation: We offer a no-obligation consultation to learn about your goals, NDIS plan, and any challenges you're facing.
- Customised Quote & Supports Plan : If you decide to proceed, we’ll provide a detailed quote and a Schedule of Supports tailored to your budget and needs.
- Service Agreement & Consent : Once everything looks good, we send you a formal Service Agreement for your review and signature.
- Service Commencement: We begin coordinating your support, liaising with providers, setting appointments, and ensuring smooth service access.
- Ongoing Review & Feedback : We continuously evaluate the success of our support, adjusting your plan when necessary to keep it effective.
Frequently Asked Questions
Yes, you can change your support coordinator at any time. Simply contact us, and we’ll ensure a smooth, respectful transition process without disrupting your current support or progress.
No, not every plan includes it. You must have funding under “Support Coordination.” If it’s missing, we can help you request a plan review or reassessment to include this support.
Yes. Our specialist support coordinators are trained to manage urgent or high-risk situations with care, providing timely guidance, intervention, and service coordination when you need it most.
If you have support coordination in your NDIS plan under Capacity Building, our services are fully covered; no out-of-pocket costs are required for eligible participants.
Yes. We provide fast, responsive assistance during emergencies to ensure your services continue smoothly without disruption or added stress.
Contact Support Point
Contact Support Point today and get expert NDIS support coordination, wherever you live in Australia.
