NDIS Support Coordination

Level 1 – Support Connection

Our Level 1 Support Connection helps you by:

Our Level 2 Support Coordination helps NDIS participants by:

Educating participants and families about NDIS and available funding.
Helping participants reach their personal goals by connecting them with appropriate services.
Tracking and managing funding effectively, enabling informed choices.
Building skills in coordinating supports, negotiating with providers, and community participation.
Utilizing local knowledge to discover free community resources and opportunities.
Providing thorough assessments, goal setting, progress monitoring, advocacy, and referrals.
Offering expert advice on disability services, rules, and safety.
Ensuring safety and effectiveness through support plans, service agreements, outcome measurement, and regular reviews.
Maintaining accurate records and documentation.
Completing NDIS plan reviews, progress and incident reports, change notifications, and administrative appeals (AAT).
Organising training for support workers and carers.
Facilitating supported travel across Australia, including holidays, tours, and family visits.

Our Level 3 Specialist Support Coordination provides high-level, targeted support by:

Delivering specialist services aligned with NDIS Practice Standards.
Offering individualized support for complex needs such as mental health, homelessness, child protection, and post-prison support.
Creating detailed, personalized plans to overcome barriers and achieve goals.
Coordinating multiple stakeholders effectively.
Managing funding and service agreements transparently and responsibly.
Providing immediate crisis support to stabilize situations quickly.
Actively developing, monitoring, reviewing, and reporting on plans.
Ensuring accurate documentation compliant with NDIS requirements.
Regularly communicating participant progress to NDIA.
Helping with Specialist Disability Accommodation (SDA) and Short-Term Accommodation (STA) applications.
Providing short-term, goal-specific support.

We use genuine and caring providers with good record of following NDIS guidelines for or service delivery.
Generally, we offer you at least three options to choose from to empower your choice and control
Flexible cancellation with a two-day notice.
Quick response and nationwide coverage, especially in regional and remote areas.
19 years of combined experience in disability, health, and child protection, including extensive work with First Nations communities.

For accommodation support, we can build your capacity to liaise with public housing, crisis accommodation, and transport services
Building confidence in contacting public housing, crisis accommodation, and transport services.
Connecting you with disability advocacy, day programs, employment support, counselling, and rehabilitation services.
Referrals to Occupational Therapists, Speech Therapists, Physiotherapists, Therapy Assistants, Dieticians, and Exercise Physiologists.
Connecting you with mental health services, psychiatrists, nurses, support workers, cleaners, gardeners, and home modification teams.
Assisting with purchasing Assistive Technology and consumable items.
Behaviour Support Practitioners for behaviour management and restrictive practices.
Occupational Therapists for Functional Capacity Assessments
Referrals for addiction programs, life skills training, cooking classes, culturally specific activities, music groups, and exercise programs.
Supporting return-to-country trips and family reunions.
Continence assessments by Registered Nurses and hydrotherapy sessions.
Collaboration with Plan Managers.