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First Nations
Support
Coordination
First Nation People can access culturally safe NDIS Support Coordination through Support Point.
Support Point acknowledges the distinctive cultural elements and linguistic abilities of First Nation people while honouring their deep connection to their ancestral lands. We deliver NDIS Support Coordination services to Aboriginal and Torres Strait Islander people by upholding their cultural values, community traditions, and personal objectives.
First Nation People can access culturally safe NDIS Support Coordination through Support Point.
Support Point acknowledges the distinctive cultural elements and linguistic abilities of First Nation people while honouring their deep connection to their ancestral lands. We deliver NDIS Support Coordination services to Aboriginal and Torres Strait Islander people by upholding their cultural values, community traditions, and personal objectives.
Culturally Safe Support Coordination
The NDIS provides new opportunities and challenges many Aboriginal and Torres Strait Islander Australians. Some of these challenges in our view are:
- Geographical isolation: Many communities are located far from mainstream services.
- Most communities use different languages and dialects because English is their second or third language.
- Aboriginal people might have distrust in mainstream services because of the past injustices and ongoing discrimination.
- Lack of local service options: Fewer culturally appropriate services in rural or remote regions.
- The main issue arises from systemic barriers that prevent mainstream services from understanding cultural protocols.
Support Point establishes culturally safe NDIS support coordination through person-centred and community-driven services, which target these barriers.
We deliver culturally appropriate
support services.
Respectful, Person-Centred Coordination
Support Point implements cultural safety as its core foundation for operations. We dedicate time to listening to participants’ stories while honouring their cultural identity by integrating family traditions and community values into support services.
- Our team partners with elders, respected community members, and family to build support plans.
- We will implement your preferred communication methods, cultural customs, and language.
- We combine trauma-informed and strengths-based elements to focus on your abilities, hopes, and resilience.
Maintaining Connection to Country and Community
Being connected to the Country, land, family, and kinship relationships forms an essential component of health and wellbeing for Aboriginal people. Our organisation assists participants in:
- Attending return-to-country trips, supporting funeral and ceremony attendance, and participating in significant cultural events.
- Connecting with cultural events while they learn new skills that lead to independence.
- Exploring options for participants on how to maintain their cultural roots
Navigating the NDIS in Rural and Remote Australia
The NDIS process and its terminology can confuse Aboriginal people who live in remote areas. Support Point provides participants with step-by-step guidance throughout their journey.
- We explain NDIS plans using simple language while bringing in interpreters when necessary for better understanding.
- We establish connections through travel coordination, outreach services, and telehealth support to deliver assistance despite geographical challenges.
Building Skills and Self-Determination
We exist to enable participants, their families, and communities to become more self-reliant.
Our goal is to empower participants, families, and communities:
- We aim to teach participants essential skills for NDIS plan management, financial budgeting and self-advocacy.
- Family members can develop their natural support networks through our organisation's assistance.
- Our program helps clients define and work toward individual objectives, including independent life, employment, or community involvement.
Who We Support
The culturally safe NDIS support coordination at Support Point exists to serve:
- Aboriginal and Torres Strait Islander people who reside in urban areas and rural and remote locations who experience disability and need complex or high support services.
- People who have psychosocial disability, as well as intellectual, sensory, and physical disabilities.
- Individuals who require culturally respectful guidance with the support of their families, carers, and community leaders
- Individuals from diverse language-speaking communities with limited access to traditional services.
Our Support Coordination Services
for First Nation People
Plan Implementation and Goal Achievement
We help you:
- To make sense of your NDIS plan and funding
- To organise service bookings, appointments, and travel
- To monitor progress, celebrate achievements, and adapt supports as needs change
Connecting You with Culturally Appropriate Services
- We help you to access local services through Aboriginal Community Controlled Organisations (ACCOs), Indigenous health clinics, and other service providers.
- We work to secure culturally appropriate, relevant, and trustworthy services for you.
- Source interpreters, peer mentors, or support workers who share your language or culture when possible
Managing Complex and High-Risk Support Needs
- Rapid response and problem-solving for high-risk situations (medical, housing, safety, or legal)
- Our team works with both mainstream and specialized providers to guarantee your safety and respect your dignity.
- Always respect cultural protocols, family structures, and privacy
Advocacy, Education, and Capacity Building
- Attends meetings, reviews, and appeals with you, so your voice is always heard
- We offer instruction about NDIS policies as well as your entitlements and available choices
- Provide education about the NDIS, your rights, and choices
- We distribute educational tools and events that help families, carers, and community members build their knowledge and power.
Family and Carer Support
- Support families with planning, information sharing, and connection to carer support networks
Why Choose Support Point for
NDIS Support Coordination for First Nations People?
Why Choose Support Point for NDIS Support Coordination for First Nations People?
A Team That Understands and Cares
We employ staff members who have experience living and working in Indigenous communities in Australia. The team participates in ongoing cultural competence education, anti-racism, and trauma-informed practice training. Our organisation follows the direction of elders and community leaders, together with established best practice guidelines
Strengths-Based and Community-Led
Our approach focuses on recognising and developing each person’s and community’s existing strengths together with their traditional wisdom.
Strong Partnerships with Indigenous Services
We collaborate with Aboriginal health organisations, disability services, and cultural groups to establish integrated support while advocating for increased rural and remote resources.
Strong Partnerships with Indigenous Services
We collaborate with Aboriginal health organisations, disability services, and cultural groups to establish integrated support while advocating for increased rural and remote resources.
How to Access Support Point’s
First Nation Support Coordination
How to Access Support Point’s First Nation Support Coordination
Starting with us is easy and safe for your cultural needs.
Our helpful team can be reached by telephone, email, or by accessing our website. We welcome direct interaction with you, your family members, caregivers, and community leaders.
Book a yarning session to explore your needs while sharing your cultural heritage and future objectives.
We establish a support plan through collaborative work that prioritises your voice and cultural identity.
Ongoing check-ins and reviews ensure your supports are working, and your journey is on track.
Our helpful team can be reached by telephone, email, or by accessing our website. We welcome direct interaction with you, your family members, caregivers, and community leaders.
Book a yarning session to explore your needs while sharing your cultural heritage and future objectives.
We establish a support plan through collaborative work that prioritises your voice and cultural identity.
Ongoing check-ins and reviews ensure your supports are working, and your journey is on track.
We will accompany you during every step of your journey while ensuring your freedom of choice and your dignity and self-determination.
Our Commitment: Closing the
Gap in Disability Access and Outcomes
Our Commitment: Closing the Gap in Disability Access and Outcomes
Support Point dedicates itself to achieving the goal of closing the Gap for Indigenous Australians who have disabilities. We:
Support Point’s support coordination services deliver culturally secure services through trauma-sensitive approaches that engage with the local community.
Offer culturally safe, trauma-informed, and community-driven support coordination
We will defend your rights together with your personal goals and hear your voice throughout all NDIS procedures.
Foster empowerment, independence, and strong connections to Country, family, and culture
Start Your Journey with Support Point
Do you belong to the Aboriginal or Torres Strait Islander group and need culturally appropriate NDIS support services? Contact Support Point to arrange your initial consultation or get information about how our team will assist you. We will walk beside you throughout your journey across Australia while respecting your cultural heritage and personal story.
Support Point supports First Nation peoples and their independence while building strong connected communities across Australia.
Commonly asked Questions
Find answers to common questions about our services, care plans, and support process. If you need more details, feel free to contact us!
1. Can Support Point help if I live in a remote Aboriginal community?
Yes. We extend our flexible outreach services and telehealth support to Indigenous communities throughout Australia
2. How do you ensure services honour my culture?
Our team participates in cultural safety training, which allows them to work with local Elders and Indigenous groups. All aspects of your culture and language and traditions receive the highest priority.
3. Can family and carers be involved?
Absolutely. Family members, carers, and kin should be actively involved in all support planning because they form the foundation of your network.
4. Does the NDIS fund support coordination for Aboriginal and Torres Strait Islander people?
Yes. The NDIS includes support coordination services in various funding plans. We assist you to maximise the effectiveness of your funding through explanation and utilisation guidance.
